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Omniprod

Terms and Conditions

These terms describe how orders placed with Omniprod are offered to customers in South Africa. Details marked as unconfirmed must be decided before the store takes live orders.

1. Introduction and scope

These terms apply to the Omniprod website and to orders placed through it for delivery in South Africa. They are between you and the business that sells the products listed in the shop. The registered business name, registration number and VAT number have not been confirmed:

  • Registered company name: [Registered company name — to be confirmed]
  • Registration number: [Company registration number — to be confirmed]
  • VAT number: [VAT number — to be confirmed]

Checkout shows the product price and the delivery charge before you pay. Submitting checkout does not by itself book a courier shipment. An order stays unpaid until the payment provider verifies the payment. Returning from the payment page does not by itself mark the order paid.

2. Definitions

  • Autonovent means the canopy air vent offered on this website.
  • Business means the seller identified above, once those details are confirmed.
  • Order means a request to buy one or more products, recorded by the website.
  • Payment confirmation means the payment provider has verified the payment for that order. A return to this website is not payment confirmation.
  • Terms version means the identifier shown at the top of this page. The current draft identifier is v1.0-draft.

3. Product information, descriptions and images

Autonovent is a compact air vent that mounts on a vehicle canopy. The product unit measures about 187 × 150 × 41 mm and weighs about 2 kg. Those figures describe the product itself. Packed parcel size and packed weight have not been confirmed.

Photographs and the airflow illustration show how the product is intended to work. They are not a promise that every canopy or road will produce the same result. A published list of vehicles and canopies that the product fits has not been confirmed. Colour and finish on a screen can differ from the product you receive.

4. Pricing, currency, taxes and pricing errors

Prices are in South African rand. The price that applies to an order is the price stored by the server when the order is created. A price typed or changed in the browser is not accepted. The delivery amount is also calculated by the server and shown before you place the order.

Whether advertised prices include VAT has not been confirmed. The business must state the VAT treatment before live orders are taken.

If a price on the website is obviously incorrect, the business may refuse or cancel the order before the goods are dispatched and refund any money actually received.

5. Order submission and order acceptance

Adding a product to the cart does not create an order. You place an order by submitting checkout after you have accepted the current terms. The website records that acceptance, the terms version, and the time of acceptance in UTC against that order. Opening this page does not count as acceptance.

Submitting the form is your offer to buy on these terms. The business accepts an order when it confirms the order. A payment result counts only after the payment provider has verified the payment.

The business may refuse an order, including where the product is unavailable, the address is outside South Africa, or the details are incomplete. Stock is not reserved by the cart.

6. Payment processing and payment confirmation

Checkout does not ask you to type a card number into this website. Payment is handled by the payment provider. The order stays unpaid until that provider verifies the payment. A failed or cancelled payment leaves the order unpaid.

A provider for ordinary live sales has not been confirmed. Until that is confirmed and stated here, this website must not be used to take a real payment. When a live provider is used, the business will tell you who processes the payment and will treat an order as paid only after that provider verifies the payment.

7. Delivery areas, estimates, charges and risk

Delivery is offered to South African addresses only. The checkout asks for a street address, unit or complex details where you have them, suburb or local area, city, province, postal code and country. A suggested address is only an aid. You must check it. The suggestion is not proof that the address can be delivered to.

The delivery amount shown at checkout is the amount stored on the order. It is included once. Checkout does not book a courier shipment. A delivery window is shown only when the delivery quote includes one.

A standing delivery promise and a live tracking service have not been confirmed. Do not rely on a delivery date unless it is shown for your order from the delivery quote, or the business states one. If email is configured, the website may email you when a payment is verified and when the fulfilment status changes. Those messages describe the order. They are not a courier tracking service, and a tracking number is included only when one has actually been stored for the shipment.

Risk in the goods passes as required by the Consumer Protection Act and any other law that applies. These terms do not try to move that risk to you earlier than the law allows.

8. Your contact and delivery details

You must give a name, an email address, a telephone number and a delivery address that are accurate and complete enough for the order to be prepared and for someone to contact you. If the building needs a unit number, complex name or access instruction, add it. The address search may not supply those details.

9. Failed deliveries, incorrect addresses and undeliverable parcels

If the address is incomplete, wrong, or the parcel cannot be delivered, the business will use the contact details on the order to try to resolve it. A redelivery fee, a storage fee and a rule for unclaimed parcels have not been confirmed. No such fee will be added unless it was stated before you paid, or the law allows it.

You are responsible for the extra cost of sending a parcel again where the first attempt failed because the address or contact details you gave were wrong, but only to the extent the law allows and only where that cost has been disclosed. The amount of any such cost has not been confirmed.

10. Cancellations, returns, refunds and defective or damaged products

A cancellation window, a change-of-mind return period, a restocking fee and a warranty period have not been confirmed. Those decisions must be made and published before live orders are taken. This draft does not invent them.

You may ask the business to cancel an order that has not been dispatched. Whether that cancellation is accepted, and whether any amount is kept, has not been confirmed. An unpaid order can be left unpaid.

If a product is defective, damaged, or not what you agreed to buy, your rights under the Consumer Protection Act remain available. The business must not require you to waive those rights. The return address and the practical steps for sending a product back have not been confirmed. Until they are, contact the business using the details below and keep the product safe.

See also the draft shipping and returns page. If that page and these terms ever differ, these terms and the version accepted with your order prevail, and neither page can remove a right the law gives you.

11. Consumer rights

If you are a consumer under the Consumer Protection Act 68 of 2008, that Act applies where it says it applies. Nothing in these terms is intended to limit, defer or waive a right that the Act, or any other law, says cannot be limited. That includes rights relating to safe and good-quality goods, fair terms, and disclosure of the price before you pay.

The Electronic Communications and Transactions Act 25 of 2002 may also apply to online orders. The business address and telephone number are published in section 18. The registered business name and VAT number above have not been confirmed. They must be completed before live selling.

12. Product use, installation and safety

Install and use Autonovent only in the way described on the product and installation pages, and only on a canopy it can be fitted to safely. Published fitment for a particular vehicle has not been confirmed. You are responsible for checking the canopy, the mounting surface and the installation before you use the vehicle.

Autonovent is intended to move air out of a canopy. It does not make a canopy dustproof. These terms do not exclude liability for harm caused by a defect, or for gross negligence, where South African law does not allow that exclusion.

13. Intellectual property

The Autonovent name, logo, product design, text, photographs and other website content are owned by the business or used with permission. You may view the website and make a personal copy of a page only as needed to place or keep a record of an order. You may not copy the product design, photographs or text for sale or for another business without written permission.

14. Limitation of liability

To the extent South African law allows, the business is not liable for loss that was not a foreseeable result of a failure by the business, or for loss caused by incorrect details you supplied. The business does not exclude liability for death or personal injury caused by negligence where that exclusion is not allowed, for fraud, or for any consumer right that cannot lawfully be excluded.

The website may describe airflow in ordinary driving. That description is not a guarantee of a particular dust result on every road or in every canopy.

15. Privacy

Checkout collects your name, email address, telephone number and delivery address so the order can be recorded and, when a delivery is actually arranged, so the parcel can be sent. The Privacy Notice explains what is collected, why, and how to ask for access or correction. These terms do not replace that notice.

16. Website availability and changes to the terms

The website may be unavailable for maintenance or because of a fault. The business may change these terms by publishing a new version with a new version identifier. The version stored on your order is the version you accepted. A later version does not rewrite an order already placed, except where the law requires a change or you agree to it.

17. Governing law and dispute resolution

These terms are governed by the law of the Republic of South Africa. Please contact the business first so a complaint can be considered. If it is not resolved, a court in South Africa with jurisdiction may hear it. You may also contact the National Consumer Commission or another body that has authority over the complaint. These terms do not require you to use a private arbitration process.

18. Contact details and complaints

You can contact the business at:

A complaint should include your name, the order number if you have one, and what you would like the business to do. The business has not confirmed a complaint response time.

Privacy Notice · Shipping and returns